Aviso Legal

1. Identifying Information

2. Purpose

Neuroon.ai is a SaaS (Software as a Service) platform that provides intelligent semantic search services for e-commerce stores, using artificial intelligence technology and natural language processing.

3. Terms of Use

3.1 Access and Use of the Website

Access to and use of this website and the services offered implies acceptance of these terms of use. The User undertakes to:

• Use the website and services in accordance with the law, morality and public order
• Not carry out unlawful activities or activities contrary to good faith
• Not introduce computer viruses or carry out actions that damage systems
• Not attempt to access restricted areas without authorisation

3.2 User Responsibility

The User is responsible for the use made of the website and services, as well as the accuracy of the data provided during registration.

4. Intellectual and Industrial Property

All content on the website (texts, images, logos, source code, graphic design, structure, etc.) is the property of Neuroon.ai or third parties who have authorised its use, and is protected by Spanish and international laws on Intellectual and Industrial Property.

The following are expressly prohibited:

• Reproduction, distribution, public communication or transformation of the content
• Extraction or reuse of data without express authorisation
• Use of trademarks, trade names or distinctive signs without permission
• Reverse engineering of the software

5. Exclusion of Warranties and Liability

5.1 Service Availability

Neuroon.ai does not guarantee uninterrupted availability and continuity of the website and services, although it strives to maintain an optimal service level. It is not liable for damages arising from temporary interruptions due to maintenance, updates or causes beyond its control.

5.2 Content

Neuroon.ai reserves the right to modify, suspend or interrupt at any time and without prior notice, access to website content, without the possibility of claiming compensation.

5.3 Third-Party Links

The website may contain links to third-party sites. Neuroon.ai is not responsible for the content, privacy policies or practices of such external sites.

6. Data Protection

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPD-GDD). For more information, please consult our Privacy Policy.

7. Cookies

This website uses its own and third-party cookies. For more information about the use of cookies, please consult our Privacy Policy (Cookies section).

8. Electronic Invoicing

In accordance with Law 25/2013, all invoices are issued in electronic format and sent to the email address provided by the user. Electronic invoices have the same legal validity as paper invoices.

9. Online Dispute Resolution

Pursuant to Regulation (EU) 524/2013, consumers may access the European online dispute resolution platform:

https://ec.europa.eu/consumers/odr

10. Governing Law and Jurisdiction

These conditions are governed by Spanish law. For the resolution of any dispute:

• Consumer users: The courts of the consumer's domicile (Consolidated Text of the General Law for the Defence of Consumers and Users)
• Professional users: The courts of Guadalajara, Spain

11. Modifications

Neuroon.ai reserves the right to modify this Legal Notice at any time. Modifications will take effect from their publication on the website. It is recommended to review this document periodically.

12. Contact

For any enquiries related to this Legal Notice, you may contact us:

• Email: soporte@neuroon.ai
• Postal address: Calle Manantial, 3, 3ºB, 19208 Guadalajara